Terms, Conditions and Privacy Policy

Ownership of rights

All rights, including copyright, in this website are owned by or licensed by Oxford Creativity Limited (Oxford TRIZ), UK Registration Number 03850535.  Address:  TRIZ Innovation Centre, 6-7 Bankside, Hanborough Business Park, Long Hanborough, Oxfordshire, OX29 8LJ United Kingdom

You may not copy photographs, images, or modify, distribute or re-post anything on this website for any purpose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Oxford Creativity Ltd (Oxford TRIZ). To request permission to use contents from our website for corporate use, please contact us.

Privacy Policy

Oxford Creativity Ltd (Oxford TRIZ) is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.  Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may collect, store and use the following kinds of personal information:

  • about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
  • information that you provide to us for the purpose of registering with us;
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters e. any other information that you choose to send to us;


A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: a. administer the website; b. send you general (non-marketing) commercial communications; c. send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications); We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.


We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information: a. to the extent that we are required to do so by law; b. in connection with any ongoing or prospective legal proceedings; c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries (including the United States,) which do not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to such transfers of personal information.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: a. the payment of a fee (currently fixed at GBP 10); and b. the supply of appropriate evidence of your identity

We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal information, please email us.


Terms and Conditions for Workshops

1 Contract Formation

These Terms and the confirmation of your reservation that has been sent to you set out the whole agreement between us relating to the Workshop.

These Terms supersede all previous agreements between us relating to the Workshop and we each acknowledge that we have not relied on any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in these Terms.

1.1 No binding contract is created between Oxford Creativity and you until:

1.1.1 Oxford Creativity confirms that it is able to provide you with a place at the Workshop; and

1.1.2 Oxford Creativity receives payment from you.

1.2 Once Oxford Creativity has received your payment, you are bound by these Terms and you can only cancel your place at the Workshop as detailed in clause 4.

1.3 Please ensure that you read and understand these Terms before you submit payment for the Workshop because you will be bound by these Terms once a contract comes into existence between Oxford Creativity and you. If you think that there is a mistake, please make sure that obtain confirmation of any changes in writing because Oxford Creativity can only accept responsibility for statements and representations made in writing by authorised employees and agents.

2 Materials and Intellectual Property

2.1 The copyright and other intellectual property in the presentations, training materials, case studies, documents or other materials prepared by Oxford Creativity and given to you or used in the Workshop

(“the Materials”) is and remains the property of Oxford Creativity.

2.2 Nothing in this agreement shall, or is intended to, transfer to or grant any right title or interest or licence to use the Materials or the copyright or intellectual property in the Materials save as: (i) explicitly agreed in writing; or, (ii) to the limited extent necessary for the use or implementation of the techniques

detailed in the Workshop.

2.3 The Materials provided in the Workshop are made available on the strict condition that they are not circulated (whether internally or otherwise), reproduced, amended, altered or made available to any other party or individual for any purpose without the prior written agreement of Oxford Creativity.

2.4 Oxford Creativity may prohibit you from making any further use of the Materials if you are, or if Oxford Creativity has reasonable grounds to believe that you are, breaching the restrictions imposed in any part of this clause.

3 Fees, Payment, VAT and Interest

3.1 Unless agreed otherwise, Oxford Creativity will invoice you for your place(s) at the Workshop on receiving your reservation request. All payments must be made to Oxford Creativity at least 45 days before the date of the Workshop. If payment is made by credit card, charges apply at the rate of 2.4% for Visa and MasterCard, and 5.9% for American Express.

3.2 Oxford Creativity’s VAT number is 718 3176 31. All estimates and quotations given by Oxford Creativity are exclusive of Value Added Tax. VAT where applicable, is payable by you and will be added to invoices at the rate applying at the appropriate tax point.

3.3 If you have not paid on the date of the Workshop, Oxford Creativity may suspend or postpone the Workshop or refuse you admission and not provide any Materials to you.

3.4 If you have not paid by the date of the Workshop and the Workshop proceeds, you will still be liable to pay the full invoice.

3.5 Oxford Creativity may charge you interest on any overdue payment at 8% above the Bank of England base rate in force on the date the invoice was payable. Interest shall accrue on a daily basis from the due date of the invoice until the date of actual payment of the overdue amount, whether before or after judgment.

4 Cancellation

4.1 Oxford Creativity will incur certain costs in booking facilities and personnel in advance of the Workshop and therefore cannot accept cancellation of a place at a Workshop less than 45 days prior to the date of the Workshop. If you cannot attend, you may send a substitute provided you notify Oxford Creativity in writing.

4.2 Oxford Creativity will accept written cancellation of a place at a Workshop if it is received by Oxford Creativity more than 45 days prior to the date of the Workshop. In those circumstances, Oxford Creativity will refund you the fees paid less an administrative charge of 30% of the fees. This contributes to Oxford Creativity’s administrative costs and other costs incurred in advance of the Workshop. Credit Card charges will not be refunded.

4.3 Where a Workshop is cancelled or postponed by Oxford Creativity, you will be offered a place on a subsequent Workshop or a refund of the fees paid.

5 Limitation

5.1 Subject to clause 5.3, if either party fails to comply with these Terms, that party shall not be responsible for any losses that the other suffers as a result, except for those losses which could reasonably be foreseen.

5.2 Neither party shall be responsible for losses resulting from failure to comply with these Terms including, but not limited to:

5.2.1 loss of income or revenue;

5.2.2 loss of business;

5.2.3 loss of anticipated savings; or

5.2.4 loss of data.

However, this clause 5.2 shall not prevent claims for foreseeable loss of, or damage to, physical property.

5.3 Nothing in this agreement excludes liability for death or personal injury caused by negligence or liability for fraud or fraudulent misrepresentation.

6 General

6.1 Oxford Creativity will only use the personal information that you provide for the purpose of providing the Workshop and for informing you about similar services. If you do not wish to receive information about further services, please contact Lilly Haines-Gadd on 01993 882461.

6.2 Oxford Creativity will not be liable or responsible for any delay or failure in performing its obligations under this agreement that is caused by events beyond its reasonable control.

6.3 These Terms are governed by English law, and Oxford Creativity and you both agree to submit to the exclusive jurisdiction of the English courts for the resolution of any dispute arising out of these Terms.